Cancellation Policy

• One can cancel the PREPAID order by sending us an email at jyothifoodscbe1969@gmail.com within 12 hours of placing the order.
• For Prepaid Orders, Rs 100 will be charged as cancellation charges during the refund process.
• Order once dispatched from our warehouse, cannot be cancelled under any circumstances.
• In case of rare occasions where your order is cancelled due to non-availability of stocks for over 30 working days, the full amount would be refunded back to the original payment method, and an email would be sent to you for the same.  
• Orders cannot be altered once they are placed, they can only be cancelled, and you need to place a new order.
• Any order cancellation request will be processed only via email. Please drop an email to jyothifoodscbe1969@gmail.com within 12 hours of placing the order.

Rejection at Final Destination:

• If an order is rejected during delivery, our system will cancel the order when it reaches back to our warehouse.
• For prepaid domestic orders, a refund will be initiated by debiting Rs 100 towards cancellation charges, and the balance will be refunded and credited to the same payment instrument within 7-10 business days.