Shipping and Delivery
All products are shipped directly from our warehouse based in Coimbatore, Tamil Nadu. We are associated with reputed logistic partners to help with quicker deliveries.
- The proof of delivery should be signed when you receive the order. If you are not available to collect the order, please suggest an alternative, such as a family member, colleague, neighbour, etc.
- Jyothi’s Pure takes no responsibility for goods signed by an alternate person.
- Coupon codes, gift cards, promotional codes, affiliate codes or discount codes are applicable only on the products. The discount is not applicable on shipping charges, combos, or any ongoing offers.
- Normally, it would take us 7 – 14 business days to deliver across India. In rare cases, it may take a little longer if there is a festive season. Other external factors or natural calamities may also cause a delay.
- All shipments will be delivered between Monday – Saturday from 9.00 AM to 8.00 PM.
- Once an order has been dispatched from our warehouse, it cannot be cancelled.
- You can cancel your PREPAID order by sending us an email at firstname.lastname@example.org within 12 hours of placing the order.
- In case of a damaged product, email us at email@example.com within 2 working of receiving the package.